NORMAL SHIPPING AND RECEIVING HOURS

Appointments

Monday: 8:00AM-3:30PM

Tuesday: 8:00AM-3:30PM

Wednesday: 8:00AM-3:30PM

Thursday: 8:00AM-3:30PM

Friday: 8:00AM-3:30PM

Holidays: Please call to confirm

Contact Our Team at:

Phone: (562) 590-7551

Email: customerservice@lanlogistics.com

LAN is a first-come-first-serve facility.

We ask that drivers/dispatchers contact LAN 24 hours prior to pick up or delivery.  It is extremely helpful to set up your pick up or delivery in advance so that our staff can confirm availability and make cargo available.  Advanced notice helps get drivers in and out of our facilities quicker and minimizes driver standby time.

Military Pick Ups and Deliveries

LAN has a strict policy we must adhere to for military pick ups and deliveries. For Military deliveries, please have your BOOKING NUMBER available, which should be located on your TCMD documents.  Please note that if this is a HAZ booking, we will need a copy of the HAZ paperwork as well in order to offload the cargo.  Please contact us prior to arrival and any of our associates will be more than happy to assist.

Clean Trucks , RFID ,& TWIC Cards

TWIC Cards, "Clean Trucks", and RFID registry are NOT REQUIRED to pick up or deliver at LAN as we are located just outside the Port Complex

Tarping

Unless otherwise specified in writing from our customer, all loads are assumed to require tapping.

ALL MACHINERY is required to be fully tarped prior to leaving our facility using PROPER TRUCKER TARPS

Acceptable Tarping

NOT Acceptable Tarping

Military Delivery

To register, please take the time to fill out the information below.

Codes of Conduct

Drivers must comply with LAN's codes of conduct at all time while on the facility:

1)  Photography of any kind, of or on the facility, is strictly prohibited at all times (LAN is a US CUSTOMS BONDED FACILITY).

2)  LAN assumes ZERO liability for any and all damages or injuries using loaned and/or borrowed equipment.

3)  Drivers must stay in truck until called for loading.  NO ROAMING THE FACILITY.

4)  For the safety of the driver and LAN's employees, drivers must follow LAN instructions at all times.

Prohibited conduct:

a. Dishonesty;

b. Falsification of records;

c. Unauthorized use or possession of property that belongs to LAN;

d. Possession or control of illegal drugs, weapons, explosives, or other dangerous or unauthorized materials;

e. Fighting, engaging in threats of violence or violence, use of vulgar or abusive language, horseplay, practical jokes or other disorderly conduct that may endanger others or damage property;

f. Insubordination, failure to perform or follow instructions or failure to comply with LAN's health, safety or other rules;

g. Unauthorized or careless use of LAN's materials, equipment, or property;

h. Sexual or other illegal harassment or discrimination;

i. Unauthorized use or disclosure of LAN's confidential information;

j. Violation of any company policy.

**Drivers violating LAN's standards of conduct will be asked leave and may result in further legal actions if necessary**

Safety

Drivers are required to have proper safety equipment while onsite at LAN's facility which include, but is not limited to:

  • Closed Toe Shoes/Boots

  • Safety Hard Had

  • Enhanced Visibility Vests/Shirts

  • Masks

LAN Logistics, Inc.

1520 W. 11th Street

Long Beach, Ca 90813.

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